Back Orders

Every now and again certain items on our site are out of stock. This is due to the way some manufactures make supply available. Hand made products often have a limited supply and are made to meet the demand from orders. This is why sometimes it can take 1 to 4 weeks to get the item you ordered.

If an item is out of stock you can still add it to you cart and complete the purchase. We will then place an order with the supplier and let you know the progress and approximate deliver time. If for any reason we can’t get your item or you decide you want to cancel your order at any stage, we will provide a full refund to you no questions asked. If you prefer we can issue you with a coupon for the value of your backorders to spend on the site.  

If you have any questions about our back order policy please feel free to contact our dedicated customer support by email –  sales@aranstorehouse.com or by phone –  +353 646641239